PrivacyPolicy

DX Antenna Corporation and its group companies (hereinafter referred to as ‘Our Company’) aim to build an eﬃcient development, manufacturing, sales, and after-service system to gain strong trust by providing high-quality products and services to customers in the global market.

We recognize that protecting our customers’ personal information and privacy is a signiﬁcant responsibility. We have established the following Privacy Policy and will thoroughly enforce it among our employees, striving to protect our customers’ personal information and privacy.”

1. Collection and Use of Personal Information

(1) Collection of Personal Information: For purposes such as providing products/services, after-service, inquiries, participation in giveaways/surveys, membership registration, etc., the Company may collect personal information within the scope of the intended objectives.

(2) Use of Personal Information: The personal information we receive from customers will be used within the scope of its intended collection purposes. If you provide personal information to us, we may contact you or provide information via telephone, email, or other methods either directly from our company or through our business outsourcing partners. If you prefer not to receive such information, please contact us, and we will stop sending you information.

(Note) Some of our warranty certiﬁcates for certain products that have already been manufactured and sold may not contain personal information. However, the copies of the warranty certiﬁcates ﬁlled out by customers are used solely for service activities during the warranty period and subsequent safety inspections, handled in accordance with the Personal Information Protection Policy outlined here

2. Management and Protection of Personal Information

(1) Management of Personal Information: To ensure the accuracy and safety of personal information, our company implements safety measures, including information security measures, to take appropriate actions against unauthorized access, loss, destruction, alteration, or leakage of personal information.

(2) Provision to Third Parties: Our company will not disclose personal information to third parties except for our group companies or business outsourcing partners without obtaining the customer’s consent. However, this does not apply if required by law or requested by judicial, administrative, or similar public authorities.

(3) Business Outsourcing Partners: To provide better products/services to customers, our company may outsource the handling of personal information for certain business operations. We rigorously select outsourcing partners and stipulate necessary matters, including personal information management, conﬁdentiality, prohibition of re-provision, etc., through conﬁdentiality agreements, ensuring appropriate management.

3. Compliance with Laws and Regulations regarding Personal Information

We will comply with applicable laws and regulations concerning the personal information we possess.

4. Disclosure, Correction, and Deletion of Personal Information

If a customer requests to refuse the use or provision of their personal information, or seeks disclosure, correction, or deletion, our company will respond within reasonable limits.

5. Continuous Improvement of Personal Information Protection Management System and Mechanisms

We ensure that this policy is thoroughly communicated to all employees of our company and continually strive for improvement in the management system and mechanisms concerning the protection of personal information. This policy undergoes periodic reviews, so please check our company’s website for the latest updates.

Regarding Inquiries: For inquiries or queries related to personal information, please contact the designated contact point as below.
Regarding Personal Information of Customers Under 16 Years Old: For customers under the age of 16, we kindly request that information be provided with the consent of a guardian.
About Cookies: On our company website, we may use cookies to enhance the information and services provided or to make the site more convenient. However, we do not obtain information through cookie usage that could identify individuals.
Customers have the option to refuse to accept cookies or display warnings upon receiving them by adjusting their browser (viewing software) settings. However, this may result in limitations to some or all of our services.

[Contact Point (only available in Japanese)] Customer Support Center Tel: 0570-033-083